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Accessibility and Inclusion

Everyone is welcome at the National Gallery of Art. We are committed to making the collection, buildings, and programs accessible to all audiences. If you have questions about access, please call (202) 824-6905 Monday–Friday between 10:00 a.m. and 5:00 p.m. or send us an [email protected].

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Arriving

The 6th Street entrance to the West Building and the 4th Street entrance to the East Building have ramps to accommodate wheelchairs and strollers, and elevators at these entrances provide access to galleries and public areas. To provide an address for MetroAccess Paratransit, please use 201 6th Street NW for the West Building or 150 4th Street NW for the East Building.

Limited parking is set aside for vehicles bearing appropriate tags or placards for visitors with disabilities. Parking is available in front of the East Building at 4th Street and Constitution Avenue NW and is first-come, first-served.

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Wheelchair Access

Visitors may borrow wheelchairs at all entrances on a first-come, first-served basis for use within the East and West Buildings. The two buildings are connected by an underground moving walkway. All public spaces and facilities are accessible by elevator. If you require assistance, please ask a security officer.

Most benches inside the galleries have been removed. Visitors who need assistance standing for long periods are asked to bring a wheelchair or use one of the limited number of wheelchairs the Gallery has made available.

Please note: for elevator access throughout the East Building, there are two available elevators outside of Tower 1 and Tower 2. For elevator access from the East Building Ground, Mezzanine, Upper Levels, or Towers to the Concourse Level or West Building, please use the elevator outside of Tower 2. A larger elevator, located in Tower 1, is also available and provides access to all levels of the East Building

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Arriving

Service dogs are permitted in the East and West Buildings as well as in the Sculpture Garden.

Accessible Programs and Events

See more programs

For Visitors Who Are Blind or Have Low Vision

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East Building Audio Tour Braille Transcript

A Braille transcript of the East Building audio tour is available on request at the Information Desk in the atrium of the East Building. Braille transcripts of the West Building audio tour and Family Audio Guide are available on request at the Acoustiguide desk in the West Building Rotunda.

For Visitors Who Are Deaf or Hard of Hearing

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Assistive Listening Devices

East Building auditoriums and the West Building Lecture Hall are equipped with listening enhancement systems. The receivers and neck loops necessary to use these systems can be borrowed from Information Desks in the East Building (near the entrance) or West Building (6th Street and Constitution Avenue entrance).

Portable assistive listening devices
Assistive listening devices are also available for use on any public program with three weeks’ advance notice. Please contact us at (202) 842-6905 or via email

Headphones
Large, lightweight headphones that deliver full-frequency, amplified digital audio can be borrowed at the Acoustiguide desk in the West Building Rotunda.

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Closed Captioning

Website
All videos on the Gallery’s website can be played with closed captioning.

In the Gallery
Films shown in conjunction with special exhibitions are closed captioned. A closed caption button is located at the entrance to every film viewing space within special exhibitions. A closed caption button is also located at the entrances to East Building auditoriums for all films related to special exhibitions.

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Transcripts

The Gallery offers printed scripts of all Acoustiguide audio tours. Transcripts of the West Building Tour and Family Audio Guide are available at the Acoustiguide desk in the West Building Rotunda.

Additional Resources

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